Watch your users interacting with your app/site and gather their feedback. Our team will design and facilitate usability tests that provide user-centered insights and concrete recommendations for improvement.
Heuristic and PURE Reviews
Let our network of NN/g certified usability experts conduct comprehensive analysis of your app/site. You’ll walk away with a prioritized list of recommended design improvements based on research-based Nielsen Norman Group methodology.
We provide in-house or remote training sessions customized to fit your company’s needs. One of our experts can conduct UX related workshops, C level UX strategy sessions, UX organizational structure mapping, and user-centered product development systems building sessions. Ask about consultation services.
Benchmarking & Competitive Evaluation
We’d love to conduct a usability focused comparative analysis for you. Our team gathers qualitative and quantitative data that proves how well your app/site performs against the competition.
Information Architecture Analysis
We’ll walk you through a series of data-driven exercises designed to organize, structure, and label your content so it’s intuitive to your users.
Tight Scope Tests
Our team can get you the right kind of data concerning a specific app/site element, pattern, or page. I can get you user data on everything from icons to copy.
UX Persona Building
We can take your existing personas to the next level by integrating UX principles and user-centered data. You will walk away with a set of artifacts that will serve you well for decades to come.
UX Journey Mapping
We walk your users through a set of exercises that unearth the cradle-to-grave process they go through to acquire and use your product(s). You’ll end up with a data-driven visualization that makes many high-level decisions simple.
3 User-Centered Research Methods You Should Start Today
Everyone seems to claim they practice user-centered design nowadays. My questions are what and how. What user-centered research methods are people using? How are those findings affecting the designs? What do most people mean when they say user-centered design? Here are three research activities you can do today that will make your user-centered design claims 100% valid.
6 Tips for Usability Testing at Trade Shows
Usability testing at trade shows is challenging but totally worth it. Trade shows are uniquely suited for quick and thorough data gathering. They are the only environment where you'll find a captive audience of real users, primed to help your research initiatives. The bad news is, with this fantastic opportunity comes a handful of specific challenges.
Spreading UX Knowledge
We see ourselves as evangelists for proper UX methodology.
Download our free UX tools from our resources page and read our blog.
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